Hannah's Gemstone Jewelry Boutique is completely committed to protecting the privacy of our site visitors and customers. Therefore we will not disclose information about our customers to third parties except where it is part of providing a service to you.
Your Consent is very important. Therefore your name, address, e-mail address, credit card information or any other personal information will never be sold to any third party without your consent.
Communication & Marketing:
If you have made a purchase from Hannah's Gemstone Jewelry Boutique (thank you!) occasional updates on latest products, news and special offers may be sent to you via e-mail if you opt-in to receive email marketing communications. You can opt-out at any time.
Statistics about the number of visitors to this Website or number of purchases made may be recorded for improvement purposes. This is to help it improve the services to customers and ultimately provide the most appropriate products.
The data we receive or collect:
When you use this website, place orders or communicate with us, we collect some personal data about you such as:
>First name and Last name
>Shipping & delivery address
>Your billing details and any necessary other information to complete any financial transaction.
When making purchases through the checkout, we may also collect your credit card or >PayPal information
>Your IP Address and, when applicable, timestamp related to your consent and confirmation of consent
>The geographic area where you use your computer and mobile devices
other information submitted by you through various methods (phone, email, online forms, surveys, in-person meetings, etc)
>Information we may receive relating to communications you send us, such as queries or comments concerning our products or services
>Information relating to an individual’s real time location
>The type of hardware and software you are using (for example, your operating system or browser).
Third party websites:
This site may contain links to and from other websites. If you follow a link to any of these websites, please note that they have their own privacy policies and Hannah's Gemstone Jewelry Boutique do not accept any liability for these policies.
Cookies and trusted third-parties:
We use a number of trusted third-party services or companies to enhance or personalise your journey through our website. For these services to work, we sometimes share your personal data with them.
We provide only the information they need to perform their specific services.
For example, we use SupaDupa to power this website.
These are the third-party services we currently work with that will process your personal data as part of their contracts with us:
SupaDupa - we use the SupaDupa ecommerce platform to power this website and online checkout.
>Google Analytics - we use Google Analytics to monitor site traffic and user behavior.
Google Analytics is a web analysis service provided by Google Inc. (“Google”). Google utilizes the Data collected to track and examine the use of this Website, to prepare reports on its activities and share them with other Google services. Google may use the Data collected to contextualize and personalize the ads of its own advertising network.
You can learn more about privacy at Google and to opt-out of this feature by installing the Google Analytics Opt-out Browser Add-on.
>Google AdWords - we use Google AdWords to advertise our products and services.
Google AdWords conversion tracking is an analytics service provided by Google Inc. that connects data from the Google AdWords advertising network with actions performed on this Application.
You may opt out of such display advertising at any time by visiting your Google Ads Settings page or by installing and running the Google Analytics Opt-out Browser Add-on.
>Facebook Pixel - we may use Facebook Pixel to monitor site traffic and user behavior
Facebook Pixel is a web analysis service provided by Facebook, Inc. Facebook Pixel utilizes the Data collected to track and examine the use of this Website, to prepare reports on its activities and share them with other Facebook services.
>YouTube video widget
YouTube is a video content visualization service provided by Google Inc. that allows us to incorporate video content on our pages.
>Vimeo video widget
Vimeo is a video content visualization service provided by Vimeo Inc. that allows us to incorporate video content on our pages.
>New Relic - may be used to monitor website performance and customer experience to inform improvements to our website.
>Addthis - we use Addthis to offer social sharing tools to visitors of our website.
> Mailchimp - Mail chimp is newsletter or promotional email service. Newsletter service providers are used to prevent marketing spam to customers, readers, and supporters of a business or organisation. Mail chimp is Hanna's Gemstone Jewelry preferred email service provider.
Where your personal data may be processed:
Hannah's Gemstone Jewelry is an online store (only) is ships from the United States of America.
Sometimes we will need to share your personal data with third parties and suppliers outside the European Economic Area (EEA), such as Australia, Canada or the USA.
The EEA includes all EU Member countries as well as Iceland, Liechtenstein and Norway. We may transfer personal data that we collect from you to third-party data processors in countries that are outside the EEA. For example, this might be required in order to fulfil your order, process your payment details or provide support services. If we do this, we have procedures in place to ensure your data receives the same protection as if it were being processed inside the EEA.
SupaDupa, the service that powers this website, is a British company with its head-office located in London, England. For the purposes of EU data protection law, the United Kingdom is considered a country which provides adequate protections for Personal Information, as confirmed by the European Commission in Commission Decision 2002/2/EC.
The service is run mainly from their offices in London. However, by the very nature of the service, the data that is viewed, collected, stored or posted on or through their platform also needs to flow from wherever you are located in the world, to where they are storing the data (i.e. in most cases, in the United States). In addition, SupaDupa also uses third-party service providers (such as managed hosting providers, card processors, sub-processors of Customer Content and technology partners) to provide the necessary hardware, software, networking, storage and other services that we use to operate their services. These third party providers may process, or store, the same Customer Content on servers outside of the EEA, including in Canada or the US.
Hannah's Gemstone Jewelry Boutique is committed to protecting your privacy. All personal information collected through this website will be held securely in accordance with the UK’s Data Protection Act 1998.
Hannah's Gemstone uses the services of SupaDupa, an online eCommerce service provider, as a resource to market and sell our handmade jewelry and items on this site.
As a buyer your transactions are conducted through the payment providers of PayPal and Stripe (processes payment of all major credit and debit cards). Hannah's Gemstone Jewelry is privy to personal information such as your name, email, phone number, and shipping address. This information is printed on shipping labels and postal receipts for the purpose of shipping your orders with the United States Postal service (our preferred service provider). Questions and inquiries? Contact through our contact page.
How long do we keep your data?
Whenever we collect or process your personal data, we’ll only keep it for as long as is necessary for the purpose for which it was collected.
When you place an order, we’ll keep the personal data you give us for at least five years so we can comply with our legal and contractual obligations. In the case of certain products, such as electrical items, we may need to keep the data for at least 10 years for warranty and other legal purposes. At the end of that retention period, your data may be retained, deleted completely or anonymised, for example by aggregation with other data so that it can be used in a non-identifiable way for statistical analysis and business planning.
How “Do Not Track” requests are handled:
This website does not support "Do Not Track" requests.
To determine whether any of the third-party services we use honor the “Do Not Track” requests, please read their respective privacy policies.
If you have any questions or would like to make a complaint, you can contact us using the details below:
This notice was last revised on 24/05/2018